Cape Town Escape

• In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days prior to journey date via e-mail/SMS.

• The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in written). However postponing & preponing second time will attract additional charges.

• Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will deducted from the advance amount deposited.

• In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.

• We do not accept any changes in plan within 15 days of travel date. However in rare cases like adverse climatic conditions or strikes, package can be postponed which will be intimated to you beforehand.

• The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.

• The avance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first)...

The above prices are subject to availability of flights and hotel accommodation and services at the time of processing the reservation.

The quote is based on the above hotels and any change will impact the cost. Long weekends & school holidays in SA may attract a supplement.

The check-in time is 1430 hrs and check out time is 1030 hrs. Early check-in or a late checkout is not guaranteed and is only on request.

It is the agent/client’s responsibility to request and go through the hotel’s websites and check that the hotels booked/size of the rooms/hotel and room amenities are to their satisfaction.

Full day vehicle is 8-9 hrs and half – day is 4-5 hrs. On the Garden Route the vehicle is available for 10-12 hrs. Any extra hours required may not be allowed and is purely on request and will be charged for.

The drivers/guides may not stay in the same hotel as the clients. It is customary to pay 10% gratuity (tips) both to the driver and the guide to ensure a more pleasurable service.

Any unutilised entrances/sightseeing is non-refundable, however if any entrance is cancelled on account of weather, that refund can be adjusted against next booking or collected before departing South Africa. No remittances towards any refund will be done.

The amount paid at the time of booking confirmation and request of Visa Letter is adjusted in the final invoice. This amount will be Forfeited in the event of cancellation.

The prices are nett with all bank charges to your account.

Any cash payments made will attract 3% handling/cash deposit fees. All Master/Visa credit cards will attract 4,75% and American Express cards 5.75% handling fees.

We must receive the above nett quoted amounts in our bank, whether the amount transferred is in Dollar or Rand.

Child policy in South Africa varies from hotel to hotel. In most of the hotel’s children will be accommodated in a family room subject to availability of such rooms.

Some hotels may not allow children below a certain age and some hotels don’t allow children to share in the same room with adults and will have to be accommodate in separate rooms since they do not have Family rooms.

Most hotels consider children above 12 years as adults and charged accordingly.

It is very important to check the child policy while requesting for a hotel.

In South Africa, triple rooms are mostly higher category rooms and cost more than standard double/twin. Some hotels don’t allow triple sharing.

Cancellations 30-day prior to the client’s arrival is subject to a cancellation fee. 30% advance required at the time of booking and balance of full payment required 35 days prior to arrival.

The prices may change, due to Rand/Dollar exchange rate fluctuations, revision in fuel prices or govt. levies / duties, due to epidemic, endemic without notice. It is deemed our detailed terms and conditions applicable have been read, understood and agreed upon.